The book was written for all managers who have been given the difficult task of bringing change to their organizations. It addresses organizational change at the working level. It is a “user's guide” in change management, written by a user, for users. This is an invaluable resource for anyone who wants to know, step by step, how to implement change successfully.

The accompanying workbook goes one very valuable step further by providing practical working exercises that help you focus your thinking and your future work. And it will help you successfully turn the concepts you presented in the book into reality within your organization.

The disk has been prepared to help you effectively use the concepts, exercises, diagrams, and the case study from the Workbook--based on a mythical company, American Tractium Production Company (ATPCo)--in your efforts to change your organization for the better. Assembled so you don't have to tear pages from the Workbook or spend time making copies, this disk is organized in four sections--exercises, diagrams, forms and ATPCo--with related information contained as individual files.

Book Features

• Draws on the author's wealth of practical experience and emphasizes that the elements of change are interrelated, that they constitute a “Web of Change”: change one element and you must see what the impact will be on the others.
• Identifies and explains eight key elements of change.
• A way to measure change in each element and its affect on the others is presented on paper and through a computer program on an enclosed disk.

Workbook Features

• Contains exercises that will provide an in-depth understanding of the material as it relates to your specific circumstances.
• Logically organized so that the workbook chapters cover the same material as the corresponding chapters in the book.
• Works as an effective group learning tool to use with your peers and managers to help you collectively think about the concepts and relate them to your efforts.
• Provides chapter summaries through definitions, charts, and lists.
• Includes valuable forms that can be copied and used to work through the change process.
• Contains numerous writing exercises, checklists and work activities, helping to clarify the issues that exist within your organization.
• Includes an ongoing case study with exercises revolving around a fictitious company.

Book Contents

• Part One: Getting Started
  • Introduction to the Process of Change
  • Laying the Foundation
  • Change: Not Linear, But Nonlinear
  • The Vision of the Future or How Do We Know Where We Are Going So We'll Know When We Have Arrived
• Part Two Concepts Which Will Contribute To Success
  • From Vision To Reality
  • The Roadmap Of Change
  • A Case For Teams
  • Working with Consultants
  • Resistance To Change
  • The Web Of Change
• Part Three Execution: It's More Than Magic
  • The Elements
  • Fitting The Elements Together
  • How to Handle the Process Of Change
  • Measurement
• Part Four Completion And A New Beginning
  • Techniques Of Continued Growth
• Conclusion

Workbook Contents

• Introduction
• Laying the Foundation
• Change: Not Linear, but Nonlinear
• Vision
• From Vision to Reality
• The Roadmap of Change
• A Case of Teams
• Working with Consultants
• Resistance to Change
• The Web of Change
• The Elements—Part 1
• The Elements—Part 2
• Fitting the Elements Together
• How to Handle the Process of Change
• Measurement
• Appendix 1
• Appendix 2